About the opportunity
We are on the lookout for a Director, Product Management - (Logistics, Customer) to lead our Pricing Domain within the Customer Product Line. The Pricing Domain defines how customers are charged in 70+ countries and is key to driving both growth and profitability. This role shapes how we design, operate, and evolve our pricing mechanisms at scale.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
You will own the strategy and execution of pricing configurations, automation, and experimentation, working closely with engineering, data science, and regional teams. You'll ensure local teams have the flexibility they need, while maintaining consistency and measurable business impact globally. Your work will unlock new opportunities and improve efficiency across Delivery Hero’s entities.
- Lead the vision, strategy, and execution of the roadmap for Delivery Hero’s pricing products that drive growth and profitability across the globe.
- Manage a team of Product Managers and cross-functional squads, fostering excellence through coaching, feedback, and best practices.
- Develop systems that balance local flexibility with global consistency, reducing manual effort and enabling innovation.
- Collaborate with engineering, data science, and operations to solve complex optimization problems and build high-impact B2B2C products.
- Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer experience.
- Align stakeholders across 70+ countries, ensuring transparency, strong communication, and buy-in for the product strategy.
What you need to be successful
- 10+ years of experience in experience in product management and 5+ years of experience as a people manager
- Proven track record of leading product strategy and execution at scale, ideally in complex ecosystems, with 10+ years of product management experience, with at least 5 years in leadership roles.
- Experience managing and developing product managers, with a passion for coaching and building high-performing teams.
- Strong strategic thinking with the ability to define and drive vision across complex stakeholder landscapes and multiple teams.
- Strong analytical approach to product development, including designing experiments, interpreting data, and applying insights to improve outcomes.
- Good understanding of logistics, marketplace, or pricing-related domains, and how to balance growth, profitability, and operational complexity.
- Excellent collaboration and communication skills, with the ability to influence across regions, functions, and seniority levels.
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
- We offer 27 days holiday with an extra day on 2nd and 3rd year of service
- We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
- Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
- The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
- Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
- Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience-just let us know with an email to our Inclusion Officer at [[email protected]](https://careers.deliveryhero.com/cdn-cgi/l/email-protection) it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.